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Payment and Shipping

Information about payment & shipping costs

Feb. 1st 2017

WE SHIP WORLDWIDE !!!


Payment:

  • Your order has to be paid in advance through PayPal or simple bank tranfer (money order). Credit card payments are possible through PayPal (American Express, Visa, Mastercard).
  • Please do not send us any money before you have received our payment instructions by mail. Sometimes this causes additional costs.
  • ATTENTION: There is no automatic payment handling during the order process. We will contact you with further payment information after your order!

Shipping costs:

  • We are shipping only insured packages or registered mail with DPD, UPS or german post office
  • For every shipment we charge only once shipping costs. If we receive two or more orders in short time, we treat them like one. Some articles cannot be shipped together, so it could be that we have to charge 2x for shipping.
  • We will choose always the cheapest way of shipment possible, therefore we have different shipping cost rates.
VAT Tax information for companies inside the EU and all customers outside of the EU:
  • Outside EU: Orders which leave the territory of the european union will be shipped without german sales tax (19%). If you register for an account and you set your country correct, you will see prices without german sales tax after your login!
  • Companies inside of the EU: Before making the order, please contact us via e-Mail with your VAT-ID number, full company name including legal form and official company address. After the VAT ID, company name and address have been checked as valid, we can make invoices without german VAT (19%). But we need this information BEFORE your order, not after it.

Explanation of the different shipping methods:

Registered mail:
Trackable delivery via mail service of the german post office (Deutsche Post)
DHL small package: Trackable package with small parts (no antenna kits or tubes!) and a maximum weight of 2 Kg (slow delivery, up to 14 days in EU and up to 40 days worldwide!!!)
DHL standard package: Trackable and insured package for all items up to 117cm length and 20 Kg weight (maximum) (faster delivery than small package)
DPD package: Trackable and insured package for all items up to 172cm length and 31,5 Kg weight (maximum) (fast delivery)
UPS package: Trackable and insured package for all items up to 267cm length and 70,00 Kg weight (maximum) (fast delivery)

EU
Shipping into countries of the European Union

(all prices including 19% german VAT)


  Post
DPD UPS
Country Post office
Registered mail

max.
500g / 1000g
L+W+H=max.90 cm
Post office
small package

max. 2 kg,
L+W+H=max.90 cm
Post office
standard package

max.
5 / 10 kg,
max. 120cm
DPD package
max. 175 cm (2)
max. 5 kg
(more on request)
UPS package
up to 10 kg,
max. 270cm (2)
Austria EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
EUR 15.70 EUR 38,20
Belgium EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
EUR 15.70 EUR 38,20
Bulgaria EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
EUR 55,00 EUR 56,60
Croatia (2) EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
EUR 33,50 EUR 49,70
Cyprus EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
--- ---
Czech Republic EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
EUR 17,10 EUR 38,20
Denmark (2) (4) EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
EUR 17,10 EUR 49,70
Estonia (2) EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
EUR 33,50 EUR 56,60
Finland (1) (2) EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
EUR 33,50 EUR 49,70
France (1) (2) (5) EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
EUR 20,90 EUR 49,70
Greece (2) EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
EUR 55,00 EUR 56,60
Hungary EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
EUR 24,70 EUR 56,60
Ireland EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
EUR 28,50 EUR 56,60
Italy (2) EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
EUR 24,70 EUR 49,70 (10000-50999)
EUR 56,60 (51000-99999)
Latvia EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
EUR 33,50 EUR 56,60
Lithuania EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
EUR 33,50 EUR 56,60
Luxembourg EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
EUR 15.70 EUR 38,20
Malta EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
--- ---
Monaco EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
EUR 20,90 EUR 49,70
Netherlands (2) (5) EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
EUR 15.70 EUR 38,20
Poland EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
EUR 17,10 EUR 49,70
Portugal (1) (2) EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
EUR 28,50 EUR 56,60
Romania EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
EUR 55,00 EUR 56,60
Slovakia EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
EUR 24,70 EUR 49,70
Slovenia EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
EUR 24,70 EUR 49,70
Spain (1) (2) EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
EUR 28,50 EUR 56,60
Sweden (2) EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
EUR 33,50 EUR 49,70
United Kingdom (2) EUR 7,90
EUR 12,00
EUR 13,10 EUR 20,00
EUR 28,20
EUR 20,90 EUR 49,70
Northern Ireland: EUR 56,60


Please ask for costs for heavier packages before you make your order!

(1) Additional fees for deliveries to following islands: Azores, Madeira, Balearic Islands, Corsica and finnish Aaland Islands = EUR 40,50 with DPD (incl. 19% VAT) - No shipping with UPS possible (only expensive express delivery). If possible we will ship via cheaper DHL service
(2) Additional fees for deliveries to all other europeean islands and extraterritorial areas: EUR 17,20 at DPD and EUR 26,30 at UPS (incl. 19% VAT). If possible we will ship via cheaper DHL service
(4) Without Greenland and Faroer Islands
(5) Without overseas areas

Shipping costs to Switzerland

Schweiz

Way of shipping Maximum length Price (without 19% VAT)
Registered mail (500 Gr.) with german post office L+W+H = max. 90 cm EUR 6,64
Registered mail (1000 Gr.) with german post office L+W+H = max. 90 cm EUR 10,08
Registered post office small package up to 2 Kg L+W+H = max. 90 cm EUR 16,90
Post office package 5 Kg max. 120cm EUR 29,80
Post office package 10 Kg max. 120cm EUR 37,10
DPD package up to 5 Kg max. 175cm EUR 34,20
UPS package up to 10 Kg (3) max. 270cm EUR 59,30
*** Heavier packages on demand ***


(3) For certain areas UPS charges an additional fee ("Außengebietszuschlag") of EUR 22,11 (without 19% VAT). Please ask before you order.

Shipping costs for all other countries

 Welt

  Dimensions Weight
Zone 1 – Europe EU Zone 2 – Rest of europe Zone 3 – World 1 Zone 4 – World 2
Sales taxt (19%)     incl. tax 19% without tax 19% without tax 19% without tax 19%
Registered mail (8) 353x250x50mm 500 Gr. 7,90 € 6,64 € 6,64 € 6,64 €
Registered mail 353x250x50mm 1000 Gr. 12,00 € 10,08 € 10,08 € 10,08 €
DHL small package (8) 60x30x15cm 2 Kg 13,10 € 19,90 € 19,90 € 19,90 €
DHL 5 Kg max. 120cm 5 Kg 20,00 € 32,00 € 38,20 € 46,40 €
DHL 10 Kg max. 120cm 10 Kg 28,20 € 38,10 € 52,60 € 62,90 €
DPD Package max. 175cm max. 31.5 Kg see above please ask please ask please ask
UPS  Package max. 270cm max. 70 Kg see above please ask please ask please ask
*** Heavier packages on demand ***


(8) Shipping as letter or in a "small package" is possible only for small parts. All letters will be shipped as registered mail and small packages are shipped with delivery confirmation.

Zone 1 (EU):

Austria, Belgium, Bulgaria, Croatia, Cyprus/Republic of (except north), Czech Republic, Denmark (not including the Faroe Islands and Greenland), Estonia, Finland (not including the Åland Islands), France (not including overseas areas and departements), Greece (not including Mount Athos), Hungary, Ireland, Italy (not including Livigno and Campione d'Italia), Latvia, Lithuania, Luxembourg, Malta, Monaco, the Netherlands (not including areas outside Europe), Poland, Portugal, Romania, Slovakia, Slovenia, Spain (not including the Canary Islands, Ceuta + Melilla), Sweden, United Kingdom (not including the Channel Islands)

Zone 2 (Rest of Europe):
Aland Islands (Finland), Albania, Andorra, Belarus, Mount Athos (GR), Bosnia-Herzegovina, Campione d'Italia (IT), Canary Islands (E), Ceuta (E), Channel Islands (GB), Cyprus/Republic of (north), Faroe Islands (DK), Georgia, Gibraltar (GB), Greenland (DK), Iceland, Kosovo, Liechtenstein, Livigno (IT), Macedonia, Melilla (E), Moldova (Republic of), Montenegro (Republic of), Norway, Russian Federation, San Marino, Serbia (Republic of), Turkey, Ukraine, Vatican City)

Zone 3 (World):
Algeria, Armenia, Azerbaijan, Canada, Egypt, Israel, Jordan, Kazakhstan, Lebanon, Libya, Morocco, Palestinian territories, St. Pierre & Miquelon (FR), Syria, Tunesia, USA

Zone 4 (Rest of the world):
All countries and regions not listed in zones 1, 2 or 3.

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